23rd September' 2016.
Subject : My Intel DH67CL motherboard is not giving display every time when I switch ON my CPU.
Attachments : 5 JPG files.
Dear all,
I have,
Intel DH67CL motherboard (Version : AAG10212-210. BIOS version : BLH6710H.86A.0160.2012.1204.1156).
Intel Core i3-2120 processor.
Intel Management Engine firmware : 8.0.13.1502 (Its showing in BIOS).
4GB DDR3 1333Mhz RAM installed in DIMM1 + 4GB DDR3 1333Mhz RAM installed in DIMM2 = Total 8GB RAM.
Dell S2340L LED IPS 23" HDMI full HD (1920*1080p) monitor.
Western Digital 1TB SATA HDD with Windows 7 Ultimate 32 bit O/S installed in it & connected in SATA0 port on Intel DH67CL motherboard.
Western Digital 500GB SATA HDD with Windows 8.1 Enterprise 64 bit O/S installed in it & connected in SATA1 port on Intel DH67CL motherboard.
Samsung SATA DVD writter connected in SATA2 port on Intel DH67CL motherboard.
8GB Transcend make USB pendrive.
USB K/B + USB optical mouse.
PC + monitor connected with APC UPS.
Please see below file name attachment for booting sequence & HDD details :
"Booting sequence & HDD details.JPG"
Be note at here :
Intel DH67CL motherboard BIOS configuration jumper position status :
1-2 = Normal
2-3 = Configuration
No jumper = Recovery
Please see below file name attachment for this :
"Intel DH67CL BIOS jumper layout.JPG"
From last few days I am facing below mentioned problem randomly, please guide me about it that why its happening & what will be the technical solution.
Step 01 I am doing :
Problem I am facing : My Intel DH67CL motherboard is not giving display every time when I switch ON my CPU. At the same time, CPU cooling fan & cabinet cooling fan, SMPS (power supply) cooling fan are moving, LED of USB optical mouse is ON but no LED of "Num Lock" & "Caps Lock" even I press these 2 keys one by one on keyboard, both SATA HDD are spinning, DVD trey in-out is also working OK if I press DVD writter's switch, no LED blink on USB pendrive. Multiple times I switch OFF & re-switch ON the CPU but my Intel DH67CL motherboard is not giving display every time& remaining hardwares' symptoms are same as I mentioned above. Randomly & very rarely my Intel DH67CL motherboard will give display (and then boot also either from any O/S which I choose) after so many times of unsuccessful trial of switch OFF & re-switch ON of the CPU.
No beep noise is coming during no display though I set "Enable" option in BIOS for "No Video Detected Error Beeps".
If I am working either in Windows 7 Ultimate 32 bit O/S or in Windows 8.1 Enterprise 64 bit O/S & after finishing my work, when I am either doing hibernate or restart or shutdown the PC, there is no guarantee that when I next time switch ON the CPU whether my Intel DH67CL motherboard will give display or not !!!!!
I can't understand why its happening ?
Step 02 I am doing :
As there is no display coming as per above "Step 01", now I switch OFF the CUP. Now I remove BIOS configuration jumper from 1-2 position & insert in 2-3 position, now I switch ON the CPU, then my Intel DH67CL motherboard is giving BIOS display every time !!!!! Here its gives 1st message like "Clear BIOS Passwords - - This will clear BIOS Supervisor and User Passwords. Continue ? (Y/N) ". Though I have not set any Supervisor and User Passwords for BIOS but still I press "Y", so another message will come like : "Please Turn off power and reinstall the jumper in Normal mode position".
Please see below file name attachment for this :
"1st message during BIOS jumper 2-3 position.JPG"
"Exit message during BIOS jumper 2-3 position.JPG"
In this "Step 02" my Intel DH67CL motherboard is giving BIOS display every time & I can see all the menu's of BIOS & I can do changes in it & by pressing "F10" I can save it & can exit from BIOS. Here I can see 4GB + 4GB RAM installed in DIMM1 & DIMM2 so I can not do doubt on any of the RAM module's functionality when PC is not giving display when I am doing "Step 01". Same way I can not doubt on power supply (SMPS) as every time PC is giving display when I connect BIOS configuration jumper in to 2-3 position.
Moreover, since I buyed my PC in August' 2012 year to till date, every 30 days I am blowing air inside the PC's cabinet & inside power supply (SMPS) through air blower machine so dust particles + moisture combination will not create short circuit on electronic components. So since August' 2012 to till date, my DH67CL moherboard always looks like brand new motherboard like intel company is giving to customer in seal pack antistatic bag + box. Though my home, my room are so neat & clean so no problem of dust.
Step 03 I am doing :
I switch OFF the PC, again I remove BIOS configuration jumper from 2-3 position & insert in 1-2 position. I again switch ON the CPU but as usual my Intel DH67CL motherboard is not giving display as I mentioned in above "Step 01".
Step 04 I am doing :
To overwrite my already latest BIOS version 0160 to the same version 0160, I have downloaded "BL0160.BIO" file to FAT32 formatted USB pendrive from (https://downloadcenter.intel.com/download/22273) and followed the steps for "Recovery with USB device" written as per (http://www.intel.com/content/www/us/en/support/boards-and-kits/000005630.html). BIOS version 0160 was overwrite successfully.
Please see below file name attachment for this :
"BIOS version 0160 was overwrite successfully.JPG"
Then I have done "Step 01" & "Step 02" as I mentioned above but result for "Step 01" is as per written in "Step 01" & result for "Step 02" is as per written in "Step 02".
Earlier on 20th October' 2013, I have updated my DH67CL motherboard BIOS from old version to latest BIOS version 0160 & since that date upto few days ago, my PC was working fine & it was giving display everytime I power ON the CPU. This was done under the e-mail guidance from intel customer care as I sent e-mail to "sasupport@mailbox.intel.com" under intel ticket number : 8000790780. But when I approached to intel customer care on "sasupport@mailbox.intel.com", they gently replied me like - - "I regret to inform you that this Board is out of warranty. This Board is end of interactive support from Intel i,e the board is very old board and Intel has stopped support to this board. Hence we will not be able to proceed warranty or technical support to this board".
For this reason, I am asking this problem's technical solution on "intel community".
Step 05 I am doing :
Now I have disconnected PC from APC UPS & PC directly connected to 230 volt 3 pin wall socket & then I have done "Step 01" & "Step 02" as I mentioned above but result for "Step 01" is as per written in "Step 01" & result for "Step 02" is as per written in "Step 02".
Now, I am waiting for possible technical solution of the above mentioned problem in "Step 01".
Thank you all for reading.