I have a DP55WG running Win 7 Pro x64, on which I can't open the Intel Desktop Utilities interface. I've seen a few people mention comparable symptoms, but the solutions don't seem to work.
I get no errors, everything seems to install and run properly, except that the IDU screen just never opens. Task Manager shows "iduServ.exe" and one or more copies of "intelmain.exe" running, but no window opens.
I've upgraded the BIOS and chipset to latest versions, removed and reinstalled the IDU, nothing works.
I half suspect that it might just be opening the window somewhere off the screen so I can't see it, but when I tell Windows to cascade windows on the desktop, nothing shows. If I have no other windows open, it behaves like no windows are open at all, so that seems to say IDU didn't open any window at all.
Part of the reason I want to do this is because I have a failed hard drive on the on-board array, and the BIOS utilities aren't too good at diagnosing that.
Any ideas how to fix this?
/kenw
