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cannot access RAID option ROM - the CTRL -I command prompt does not appear

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Hello,

I am trying to change my RAID 1 to normal non-RAID. I have read and applied all the fixes that I have found on this site to no avail.

 

RAID is enabled in BIOS. I have been using this RAID system for years with no problems

Expansion Card Text is enabled.

 

Here are my system details:

 

MOBO: Intel DG965WH

BIOS: Intel MQ96510J.86A.1754.2008.1117.0002   Release date 11/17/2008

Processor: Intel Core 2

Memory: 3.3 Gb

RAID 1 with 2 SSD drives  250 GB each

OS: Win 7 Professional, 32 bit

 

The command prompt Ctrl - I  to enter the RAID configuration utility does not appear. Ever. I have tried over and over. I am able to access the BIOS config screen with F2 always.

 

Thanks for any assistance.

 

Alan McCoy


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