I am not successful by trying to connect to a computer with a DQ87PG Desktop board (AMT/vPro KVM).
Here are some details:
- Tried KVMControlApplication V9.5.0.7864 via default port and another VNC viewer (UltraVNC) via port 5900
- Server and client are in the same LAN, same subnet
- Enabled Management Interfaces: Web UI, KVM
RFB password set
- I can reach the WebUI via port 16992, but KVM does not work: no connection
- In the past, some weeks ago, I got it working, but now after some HW/SW changes and a BIOS update, I can't get any KVM connection.
What troubleshooting can I do to identify the problem here?
Here's some system info:
System Information report written at: 10/12/14 00:05:44
System Name: xxxxxx
[Intel(R) ME - System Report (C:\Users\Administrator\AppData\Local\Temp\SystemInformation.nfo)]
Item Value
Intel manageability system information Generated by IMSS at 10/11/2014 9:49 PM
[Host Information]
Item Value
Operating System Name Microsoft Windows Server 2012 R2 Datacenter
Operating System Version 6.3.9600 Build 9600
System Manufacturer INTEL_
System Name xxxxxxx
System Model DQ87PG__
Processor Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz, 3,20 GHz, 4 Core(s), 4 Logical Processor(s)
BIOS Version Intel(R) Corp.PGQ8710H.86A.0148.2014.0804.1451
LAN DeviceID PCI\VEN_8086&DEV_153A&SUBSYS_204C8086&REV_04\3&11583659&0&C8
LAN Driver 12.6.47.1
WLAN DeviceID NA
WLAN Driver NA
[Intel(R) ME Information]
Item Value
ME Control Mode Admin
Provisioning Mode Post Provisioning
BIOS boot Post Boot
Last ME reset reason Global System Reset
System UUID c5778dcf-08c0-e211-89d3-505054503030
Local FWUpdate Enabled
Power Policy Desktop: ON in S0, ME Wake in S3, S4-5
Cryptography Support Enabled
[FW Capabilities]
Item Value
Intel(R) Active Management Technology Enabled
Intel(R) Anti-Theft Technology PC Protection Enabled
Intel(R) Capability Licensing Service Enabled
Intel(R) Dynamic Application Loader Enabled
Protect Audio Video Path Enabled
[Intel(R) Active Management Technology]
Item Value
Intel(R) AMT State Enabled
Intel(R) AMT Status Configured
CIRA Connection Status Not Connected
[Intel(R) Anti-Theft Technology PC Protection]
Item Value
Intel(R) AT State Enabled
Intel(R) AT Status Not Enrolled
[Components Information]
Item Value
MEBx Version 9.0.0.0025
FW Version 9.1.2.1010
LMS Version 10.0.25.1048
MEI Driver Version 10.0.20.1258
MEI DeviceID PCI\VEN_8086&DEV_8C3A&SUBSYS_204C8086&REV_04\3&11583659&0&B0
SOL Driver Version 10.0.20.1258
SOL DeviceID PCI\VEN_8086&DEV_8C3D&SUBSYS_204C8086&REV_04\3&11583659&0&B3
[Network information]
Item Value
LAN MAC Address 7C:05:xxxxxxxx
LAN Configuration state Static
LAN Link Status Link Up
LAN IPv4 Address xxx.xxx.xxx.250
LAN IPv6 Enablement Disabled
WLAN MAC Address NA
WLAN Configuration state NA
WLAN Link Status NA
WLAN IPv4 Address NA
WLAN IPv6 Enablement NA