Hello.
I've been trying to contacting imtel regarding a faulty motherboard,
live chat is busy and clicking contact by e-mail sends me through a
loop. I've also tried e-mailing directly with no response.
I've had this board since the end of 2012, and initially only had one
stick of ram in Socket 2. I recently bought a second stick which
wouldn't work in Socket 1, I have since tried other memory in both
sockets and have come to the conclusion that only socket 2 has every
worked. I would like a replacement board so I can run 2 x 8GB in
dual-channel mode.
Please advice the steps to take to send the board in for replacement.
Details of the board:
Product:BOXED INTEL® DESKTOP BOARD DQ77KB
Serial Number : BTKB22199TL4
Stocking Id/Part Number : G40294-401
Estimated Warranty Expiration*: Nov 25,2015
Regards, Paul.